Komment Feedback
A powerful yet unobtrusive feedback solution for your BigCommerce store. By adding a sliding, floating tab to your store pages, your store gets an open channel for customers to share their thoughts, ask questions, or request assistance exactly when and where they need it.
Get this appFeatures
Contextual Feedback Collection
A floating feedback tab follows customers throughout your store, allowing them to provide page-specific feedback or ask questions exactly where issues arise. Understand precisely where customers need help or experience confusion.
Real-Time Customer Communication
Receive instant notifications when customers submit feedback, enabling quick responses to urgent questions or concerns. Address issues before they impact sales or customer satisfaction.
Customizable Interface
Match the feedback tab to your store's design with colors, text, and positioning. Create a seamless experience that feels native to your brand.
App Screenshots
Take a closer look at Komment Feedback in action
About the App
Direct feedback from your customers.
Unlock valuable customer insights with Komment Feedback, a powerful yet unobtrusive feedback solution for your BigCommerce store. By adding a sleek feedback tab to your store pages, you create an open channel for customers to share their thoughts, ask questions, or request assistance exactly when and where they need it.
Unlike traditional contact forms or exit surveys, Komment Feedback empowers customers to provide contextual feedback from any page on your site. Whether they're browsing products, reviewing shipping information, or completing checkout, customers can instantly share their experience, enabling you to identify and address pain points in real-time.
This direct line of communication helps you understand customer needs, improve user experience, and ultimately boost sales by removing barriers to purchase. By catching issues before they lead to abandoned carts or lost sales, you can continuously optimize your store based on real customer feedback.
Simple to install and effortless to manage, Komment Feedback turns every page of your store into an opportunity for customer engagement and improvements.