User Guide

Create customer notes easily.

In the BigCommerce control panel, go to Customers -> View. Find the desired customer.

1. Under the Action column, click on the … ellipsis to bring up the menu.
2. Click on Customer Notes.

Input your notes.

1. Enter the desired notes in the text field.
2. Click Save.

Team members can input their notes per customer and are visible to each other. The most recent note is displayed on top.