Automatically captures authorized-only payments.
Setting up a trigger is mandatory. The app monitors the store’s orders and looks for a match to the conditions set in a trigger. Once an order conditions match the trigger conditions, the app executes a payment capture. These orders are then listed in the Log section of the app. On the store’s payment gateway, the capture payments will also be listed.
Payment Gateway Setting
Your store’s payment gateways must be enabled. In this example, Stripe is the payment gateway that is enabled.
In your store’s BigCommerce control panel, the transactions must must be set to Authorize Only.
Here, the Stripe settings are Authorize Only.
The app supports various payment gateways as per BigCommerce’s public Payment API.
If your payment gateway is other than Stripe, Authorize.Net, Braintree, or Adyen, please contact us to fully enable your gateway.
Triggers
A trigger is combination of conditions on orders to capture authorized-only payments. Setting up a trigger is easy.
Within the app’s top menu, go to Triggers.
Up to 3 triggers are allowed. Select a trigger.
- Name: enter a name for the trigger. In this example, the trigger name is “Trigger 1 – Shipped”.
- Status: from the menu, select the desired order status. These status are BigCommerce order values.
- Total: your store’s order value are set. Two filters “Greater Than” or “Less Than” are available followed by inputting a numeric value amount. In the screenshot below, all orders with value greater than USD $1.00 will meet this Total trigger condition.
- Older Than: a date duration filter for orders using the present day as reference. Orders for payment capture can be greater than 1 day older from present day, 2 days older from present, and up to 14 days older than present day.
- Note that choosing “Select” (the default value) sets the the condition to look at all orders from the past up through present day.
Click Save to set the trigger.
A trigger is executed once All three conditions – Status, Total, Older Than – are seen in an order. That is, the conditions are an AND operation: (Status) AND (Total) AND (Older Than).
The app will regularly monitor the store orders to see which orders (or orders) match the set triggers. Once matched, then the app captures the payment on those orders. The payment capture is done typically once a day but can a shorter time cycle depending on the subscription plan.
Post Payment Capture
Orders that meet the trigger condition will be shown within the app under Log section as well as the payment gateway.
Log section:
Payment Gateway (Stripe in this example):
